Helenoftroy collections

Systems Engineer

• Ensure the stability, integrity, security, and efficient operation of server, storage, and cloud environments
• Monitor and manage all installed systems and infrastructure
• Review daily monitoring logs and reports
• Plan and execute repairs for environment alerts
• Test software for bugs, redundancies, and security issues
• Document system performance statistics and reports
• Meet company-defined SLA requirements
• Manage hardware and virtual environments
• Manage hardware inventory
• Maintain overall system health
• Manage Windows-based servers in VMware, vCenter, and Hyper-V environments
• Manage enterprise storage arrays
• Establish, configure, test, and maintain operating systems, application software, and system management tools
• Design and deploy new applications and enhancements to existing applications, software, and operating systems
• Provide IT infrastructure support case management
• Maintain security, backup, and redundancy strategies
• Interact and negotiate with vendors, outsourcers, and contractors for system-related products and services
• Collaborate with network staff to ensure reliable operation of software and systems
• Maintain Azure Active Directory
• Manage the Office 365 hybrid environment
• Manage SaaS solutions

Supply Chain

• Identify, lead, and sustain business process improvements across Supply Chain Operations
• Coordinate Supply Chain Operations priorities across planning, sourcing, inventory, production planning, logistics, customer service, finance, product, and shared service partners
• Lead governance and continuous improvement of Integrated Business Planning (IBP) and Sales & Operations Execution (S&OE) processes
• Provide leadership oversight for Inventory Management, Production Planning, Retail Returns & Liquidation, and Custom Work Order Management (CWOM)
• Develop and maintain the Supply Chain Operations operational excellence roadmap
• Lead cross-functional improvement initiatives from identification through implementation and sustainment
• Establish project governance, success metrics, and benefits realization plans
• Coordinate and facilitate the monthly IBP process and executive planning reviews
• Consolidate demand, supply, inventory, and financial assumptions into an integrated business view
• Establish and manage near-term S&OE processes; monitor performance and coordinate recovery plans
• Oversee inventory health, working capital, excess and obsolete inventory, retailer returns, and liquidation programs
• Oversee Production Planning, open order management, CWOM, and VAS activities
• Review ETD performance, supply constraints, and execution risks
• Lead, coach, develop, and performance-manage direct reports
• Align resources to business priorities and develop organizational capabilities

Systems Engineer

Director, Integrated Supply Chain Planning – Execution