Admin, Sales & Customer Service Manager – Part-Time
Herbal Goodness
Posted: 10/21/2026
New Business Customer Contact Service Representative
F&G
Posted: 10/20/2026Admin, Sales & Customer Service Manager – Part-Time
Herbal GoodnessCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operations management, including order fulfillment, inventory control, and quality assurance. Proficient in coordinating sales events and providing exceptional customer service while maintaining accurate records and documentation.
Highest-signal resume keywords
Order Fulfillment ManagementInventory ControlEvent CoordinationCustomer ServiceGoogle Workspace Proficiency
About the role
Key responsibilities & impact- Supervise daily order fulfillment across sales channels, ensuring orders ship accurately and on time
- Oversee warehouse organization, stock levels, and inventory counts; flag reorder needs
- Coordinate with production on finished-goods availability and packing priorities
- Monitor product quality, labeling, and packaging standards before products leave the warehouse
- Help maintain and follow standard operating procedures and documentation
- Identify process problems and recommend practical improvements
- Manage inbound and outbound shipments, including carrier coordination, freight, and wholesale and retail orders
- Track shipments, resolve delays or damages, and maintain accurate shipping records
- Plan, coordinate, and staff in-person sales events, markets, expos, and community events across DFW
- Represent Herbal Goodness at events, engage customers, explain products, and drive sales
- Respond to customer and wholesale inquiries by email and phone, including order issues, returns, and product questions
- Follow up on event leads and relationships and track results
- Provide administrative support to leadership, including scheduling, document preparation, and record-keeping
- Attend internal and external meetings, take notes, and follow through on action items
- Keep shared files, trackers, and calendars organized and current
Requirements
What you’ll need- 5+ years of experience in operations, warehouse or fulfillment, customer service, sales, or administrative roles
- Experience supervising or coordinating others' work, such as warehouse staff, a shift, or a team
- Experience working in-person sales events, retail, trade shows, or markets
- Proficiency with Google Workspace or Microsoft Office, especially email, calendars, and spreadsheets
- Valid driver’s license and reliable transportation for travel to events around DFW
- Ability to lift up to 40 lbs and set up and break down event booths
- Live within commuting distance of McKinney, TX
- Availability for some evening and weekend events, scheduled in advance
- Experience in dietary supplements, food, beverage, or consumer packaged goods (CPG) is nice to have
- Familiarity with quality standards for supplements or food, for example cGMP, is nice to have
- Experience with Shopify, Amazon Seller Central, or shipping and order-management software is nice to have
- Interest in natural health, herbal wellness, or holistic living is nice to have
Benefits
Comp & perks- Flexible part-time schedule with a hybrid work arrangement
- A meaningful role with real ownership in a growing, mission-driven company
- A chance to connect with customers and the DFW community face to face
- A close-knit team where your ideas are heard and put into action
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementWarehouse SupervisionShipping CoordinationQuality Standards ComplianceOrder Management Software
Soft Skills
Problem SolvingCommunicationTeam CoordinationCustomer EngagementAdministrative Support
Tools & Technologies
Google WorkspaceMicrosoft OfficeShopifyAmazon Seller Central
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Dietary SupplementsConsumer Packaged GoodsCGMPNatural HealthHolistic Living