Highland

Product Designer

• Lead the creation of product, service, and ecosystem strategies connecting human insight, business priorities, and technological opportunity
• Co-create future visions with client leaders and facilitate workshops and collaborative working sessions
• Design and lead original research using research plans, recruitment, screeners, discussion guides, and reports
• Apply analysis techniques including affinity mapping and Excel to interpret market, user, and product data
• Adapt generative methods for fast-cycle, product-based research supporting design and development
• Lead generative research and guide evaluative and secondary research
• Translate insights into business opportunities and strategic recommendations
• Create storytelling, presentations, and artifacts that build shared confidence
• Use AI-enabled research and synthesis methods to accelerate planning, fieldwork, analysis, and learning
• Translate insights into ideas, concepts, and value propositions for clients
• Lead cross-functional teams and serve as a trusted advisor to client stakeholders
• Guide research, strategy, design, and product development teams
• Lead critical meetings and decision-making sessions
• Mentor designers, share methods and learnings, support business development, and advance Highland’s practice capabilities

Explore Senior Delivery Lead, Design Research & Strategy at Highland. Review requirements and application details.

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Senior Delivery Lead, Design Research & Strategy