HomeFirst

Manager

• Welcome agency guests, including program participants, volunteers, and staff
• Conduct participant orientation and intake
• Maintain a caseload and provide case management and direct services
• Develop and implement individualized housing plans
• Provide community-based case management services
• Collaborate with community partners, the EIH team, and external case managers
• Complete safety planning, risk assessments, and mandated reporting
• Communicate participant successes and challenges to case management teams
• Maintain accurate case management records and grant-compliance documentation
• Provide support using Critical Time Intervention and strength-based approaches
• Meet participants according to their needs
• Participate in property management meetings and case conferencing
• Transition residents to the next appropriate level of care
• Implement agency and program policies and procedures
• Complete incident reports, behavior contracts, and gross-violation reports
• Attend job-related, program, and agency-wide meetings
• Participate in learning and skill-development opportunities
• Document case management activity and progress notes in HMIS within three business days
• Conduct ongoing reassessments and document them in HMIS
• Analyze and improve program services and align them with industry best practices
• Assist with office-related and other assigned duties

Explore Case Manager – Via Del Oro at HomeFirst. Review requirements and application details.