Hometouch

Account Manager

• Develop and deliver a partnerships approach focused on generating new referrals, leads and business opportunities
• Identify and build relationships with potential referral partners across healthcare, social care, private healthcare, hospitals, charities, legal, financial and professional networks
• Personally develop and manage a strong network of referral partners and contacts
• Proactively identify new organisations, individuals and networks that could generate referrals
• Arrange and attend face-to-face meetings, networking events, conferences and industry events
• Create partnership propositions demonstrating the value of working with Hometouch
• Develop new referral pathways and strengthen existing relationships
• Re-engage existing and historic contacts to identify new opportunities
• Generate a consistent pipeline of qualified leads and referrals for Sales
• Work with Sales to qualify, follow up and progress referrals into new clients
• Review referral quality and conversion data and improve partnership activity
• Work with Marketing on content, campaigns, events and lead-generation initiatives
• Maintain accurate partnership records in the CRM
• Monitor referral-channel performance and identify development opportunities
• Share market intelligence, competitor insight and emerging partnership opportunities
• Identify opportunities for new relationships, services or referral channels
• Represent Hometouch across the health and social care sector

Head of Partnerships – Growth, Referrals