Honestly Clean

Operations

• Oversee daily operations, service delivery, and overall business performance
• Manage operational workflows, staffing capacity, and quality standards
• Develop, implement, and maintain standard operating procedures
• Identify opportunities to simplify, automate, and delegate processes
• Resolve escalated operational and client concerns
• Ensure consistent execution of company policies and procedures
• Supervise and develop office employees while overseeing field employees
• Support recruiting, interviewing, onboarding, training, and performance management
• Establish clear expectations and promote accountability
• Coach employees and address workplace concerns professionally
• Build a positive, respectful, and results-driven team culture
• Monitor labor costs, productivity, job profitability, and operational efficiency
• Oversee timekeeping accuracy, invoicing processes, and operational reporting
• Review performance metrics and identify opportunities for improvement
• Manage operations within established budgets
• Provide regular reports and recommendations to ownership
• Maintain strong client relationships and oversee customer satisfaction
• Conduct on-site consultations and prepare service estimates
• Follow up on business opportunities and support client retention
• Partner with ownership on operational planning and growth initiatives
• Independently manage day-to-day operations, develop a strong and accountable team, maintain consistent service quality, improve operational efficiency, and provide reliable financial and performance reporting to ownership

Explore Director of Operations at Honestly Clean. Review requirements and application details.