Hood Container Corporation

Business Development Rep

• Serve as the customer-facing representative for Hood Container’s three fulfillment operations at General Mills distribution centers
• Service the General Mills account and maintain a strong customer relationship
• Represent Hood Container operations in customer daily, weekly, and monthly meetings
• Keep plant and regional managers informed of customer requests, events, initiatives, projections, and risks
• Communicate Hood Container safety, quality, and productivity efforts
• Fulfill customer deadlines and requests on time
• Lead monthly scorecard meetings and track/report milestones, accomplishments, and variances
• Update customer leadership on initiatives, cost updates, and operational opportunities
• Resolve tolling and billing inconsistencies
• Implement strategies for a 5% annual reduction in Cost of Goods Sold
• Develop process improvements, automation opportunities, and a cost-savings pipeline with plant managers
• Assist with future strategic initiatives and initiate capital ideas using customer processes and tools
• Ensure fulfillment locations are strategically aligned, appropriately resourced, and operationally ready
• Support annual contract review and fiscal-year preparation
• Lead performance scorecard calls and action plans
• Identify budget risks and lead proactive countermeasures
• Investigate anomalies and variances
• Anticipate overtime and labor incentive needs while balancing on-time delivery and cost minimization

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Business Development Manager