Hörmann

IT Support

• Ensure the reliable operation of automated warehouse solutions
• Participate in a rotating 24/7 on-call schedule
• Maintain and update applications
• Help establish and further develop service processes using Jira Service Management and, in the future, Confluence
• Contribute to modern deployment processes and monitoring solutions
• Support the implementation of new technologies, including in the field of AI
• Work closely with internal departments and international customers
• Support on-site go-lives before assuming on-call responsibilities
• Gain first-hand knowledge of systems and customer environments

IT Support Specialist