iA American Warranty Group

Claims Specialist

• Answer inbound calls from customers, repair facilities, and dealers regarding Vehicle Service Contract (VSC) claims
• Review contracts to verify coverage eligibility and ensure claims protocols are followed
• Gather and evaluate parts and labor estimates using automotive labor guide applications such as Alldata and Mitchell Pro Demand
• Determine claim eligibility, apply applicable benefits, and communicate claim decisions and payment procedures
• Process claim documentation and maintain accurate records in the Toro system
• Provide claim summaries and updates to leadership

Explore Claims Adjuster at iA American Warranty Group. Review requirements and application details.