Ideal Industries

Account Manager

• Serve as the primary business partner and point of contact for key OEM customers and strategic accounts throughout the Western United States
• Develop and execute multi-year strategic account plans, including growth initiatives, revenue targets, product roadmaps, and alignment with customer technology cycles
• Establish and maintain relationships across engineering, sourcing, procurement, operations, product management, and executive leadership teams
• Identify and prioritize opportunities that strengthen partnerships and increase specification adoption
• Create and execute OEM growth strategies to secure new design wins and expand market presence
• Develop opportunities involving material handling equipment, AGVs, AMRs, battery systems, charging infrastructure, warehouse automation, motive power, and electrification initiatives
• Drive revenue growth through new product introductions, share expansion, cross-selling, and strategic account penetration
• Lead commercial negotiations and pricing strategies to achieve annual revenue and margin objectives
• Maintain a healthy pipeline through opportunity management and CRM utilization
• Influence engineering specifications and product selection decisions to secure long-term production business
• Work with Engineering and Product Management to develop solutions aligned with customer requirements
• Support customer development programs from concept through production launch
• Monitor customer product roadmaps and identify future growth opportunities
• Partner with manufacturer representatives, distributors, and channel partners to increase market coverage and accelerate revenue growth
• Conduct joint account planning sessions and opportunity reviews
• Support partner training initiatives focused on application knowledge, products, and market opportunities
• Establish performance expectations and assist partners in driving strategic account growth
• Track and report performance against account plans, forecasts, budgets, and revenue objectives using Salesforce CRM
• Provide regular business reviews, pipeline updates, and account performance reports to leadership
• Monitor competitive activity, market trends, customer investments, and emerging technologies to identify risks and opportunities
• Utilize market intelligence to support business planning and growth initiatives

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