Idealease

Call Center Representative

• Provide excellent customer service to all callers
• Answer inbound calls and collect breakdown-related data
• Place outbound calls to seek authorization or answers regarding down units
• Meet and/or exceed call center metrics
• Adapt to change and accept constructive feedback
• Develop understanding of Idealease Best Practices
• Facilitate service assignments
• Communicate and cooperate with all departments
• Attend company meetings as required
• Handle customer issues professionally and courteously
• Complete assigned tasks efficiently, accurately, and within allotted time frames
• Participate in company-sponsored training events
• Promote cooperation, teamwork, and goodwill with fellow employees
• Display honesty in all company-related dealings

Explore Call Center Coordinator – 1st Shift at Idealease. Review requirements and application details.