Infinite Legacy

General

• Respond promptly to organ donor referrals and determine the appropriate timing and strategy for approaching families
• Lead conversations with families about organ and tissue donation and obtain authorization when appropriate
• Advocate for organ and tissue donation, the potential donor's documented or expressed wishes, and recipients awaiting lifesaving transplantation
• Use communication, relationship-building, trauma-informed, and grief-informed techniques with families experiencing sudden loss or end-of-life circumstances
• Explain the donation process, answer questions, address concerns, and help families make informed decisions
• Complete authorization and disclosure documentation and medical/social history accurately and within established timeframes
• Collaborate with hospital physicians, nurses, social workers, chaplains, and other healthcare professionals to develop family-communication and donation-authorization plans
• Work with Infinite Legacy's clinical and operational teams throughout donor management and organ recovery
• Coordinate with the Aftercare team to transition donor families to grief, bereavement, and ongoing support resources
• Participate in education, simulation, case review, skill development, team meetings, coaching, and performance feedback
• Travel throughout Infinite Legacy's Donor Service Area to hospitals and other locations as needed
• Engage families in donation conversations, secure authorization when appropriate, and contribute to donation and transplantation outcomes

Explore Family Services Coordinator at Infinite Legacy. Review requirements and application details.

Open roles

Family Services Coordinator