Inlogik

Technical Writer

• Own and coordinate the end-to-end documentation lifecycle
• Manage documentation priorities, timelines, feedback and approvals
• Create and maintain user guides, short guides and admin guides using MadCap Flare
• Apply single-source authoring principles across multiple products, configurations and brands
• Create and maintain internal documentation in Confluence
• Gather information from SMEs, JIRA tickets, product demonstrations and existing content
• Rewrite product release notes into clear, customer-friendly content
• Lead the development and improvement of online help
• Review and quality-assure documentation produced by others
• Maintain consistent terminology, style and content quality
• Work proactively with stakeholders across Australia, UK, USA and New Zealand
• Report to the Product Operations Manager

Senior Technical Writer