Billing Coordinator
InStride Health
Posted: 10/19/2026
Billing Solutions Coordinator
LifeStance Health
Posted: 9/29/2026Billing Coordinator
InStride HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare billing processes, including insurance claims submission, denial management, and compliance with HIPAA regulations. Proficient in utilizing billing software and financial reporting tools to enhance billing accuracy and improve reimbursement outcomes.
Highest-signal resume keywords
Healthcare Billing ExperienceCPT And ICD-10 KnowledgeBilling Software ProficiencyAttention To DetailClear Communication Skills
About the role
Key responsibilities & impact- Review clinical documentation for accurate and timely charge entry
- Monitor missing or delayed charges and support timely submission within payor filing limits
- Submit insurance claims and monitor claim status
- Identify and correct claim errors, rejections, and denials
- Support denial investigation, correction, resubmission, and follow-up
- Identify billing denial trends and contribute to clean claim and reimbursement improvements
- Serve as billing point of contact for families regarding insurance processing, copays, deductibles, and balances
- Assist with self-pay billing, patient statements, and individualized payment plans
- Support accounts receivable monitoring, reporting, reconciliation, and audits
- Use billing and financial reports to manage workflows and prioritize follow-up
- Partner with Patient Experience, Authorization & Eligibility, and clinical teams
- Maintain accurate patient accounting records in accordance with HIPAA and privacy policies
- Support billing accuracy, compliance, and process-improvement audits and projects
Requirements
What you’ll need- 1–3 years of healthcare billing experience; behavioral health or telehealth experience strongly preferred
- Bachelor’s degree in business, healthcare administration, or a related field preferred
- Working knowledge of insurance payor policies, billing guidelines, and claims submission requirements
- Familiarity with CPT and ICD-10 codes and their impact on billing and reimbursement
- Experience with billing platforms; Mahler, Apero, or similar RCM software preferred
- Proficiency in Google Workspace or Microsoft Office, particularly spreadsheets
- Exceptional attention to detail and organization; ability to manage multiple priorities
- Clear written and verbal communication skills; ability to explain complex insurance concepts clearly
- Ability to work independently while seeking guidance when needed
- Collaborative, customer-service-oriented approach
- Previous medical billing or coding experience preferred
- Behavioral health billing background preferred
- Startup or entrepreneurial environment experience preferred
- Experience running billing and claims reports preferred
- Passion for mental health and expanding access to care
Benefits
Comp & perks- 401k with match
- Flexible PTO
- Paid holidays
- Paid service days
- 4 week paid sabbatical
- 12 week paid parental leave
- Health benefits starting on your first day
- Fully virtual work from home
- Periodic in-person retreats
- Opportunity to join a mission-driven company
- Opportunity to make a far-reaching impact on pediatric mental health treatment
- Opportunity to work with talented and experienced team members
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Claims SubmissionDenial ManagementCharge EntryAccounts Receivable MonitoringBilling Guidelines KnowledgeFinancial ReportingBilling Error CorrectionReimbursement ImprovementPatient Accounting Records MaintenanceBilling And Claims Reporting
Soft Skills
Organizational SkillsCustomer-Service OrientationCollaborationIndependent WorkClear Written Communication
Tools & Technologies
MahlerAperoGoogle WorkspaceMicrosoft Office
Industry Keywords
Behavioral Health BillingTelehealth ExperienceInsurance Payor PoliciesHIPAA ComplianceStartup Environment Experience