IoM Media Ventures Inc.

Community Manager

• Welcome new members on Discord, start conversations, and maintain a friendly, active, and welcoming community
• Respond to non-technical support inquiries and answer questions about releases, project submissions, platform features, and user experience
• Gather feedback from users and creators through conversations and support requests
• Summarize recurring issues and requests for the team with examples of user difficulties
• Suggest practical improvements such as clearer onboarding instructions and better answers to common questions
• Write and share community updates about new content, platform features, and creator competitions
• Monitor and respond to social media questions and comments while maintaining a consistent brand voice
• Keep FAQs and support guides up to date
• Collaborate with the broader Watrfall team to share community feedback and improve user experience
• Potentially host virtual events and participate in promotional videos

Explore Community & Engagement Coordinator at IoM Media Ventures Inc.. Review requirements and application details.

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Community & Engagement Coordinator