IonTuition

Student

• Manage inbound and outbound customer calls, chats, and texts while meeting productivity goals
• Provide timely, accurate, and professional assistance on all inquiries
• Document and update customer information in the CRM system
• Follow escalation procedures and company policies to ensure resolution
• Maintain compliance with all federal, state, and client requirements
• Apply training materials effectively and share knowledge with team members
• Meet or exceed all performance metrics and KPIs
• Reach out primarily to students on behalf of clients

Explore Student Outreach Specialist at IonTuition. Review requirements and application details.

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Student Outreach Specialist