Ippon Technologies USA

Manager

• Serve as a billable consultant and own delivery using project, program, or product management expertise
• Develop and manage project/program plans, timelines, budgets, resource allocation, product roadmaps, and backlog priorities
• Lead regular client meetings to review status, action items, and deliverables
• Collaborate with cross-functional and technical teams to keep delivery on time and on budget
• Identify and mitigate project risks and resolve issues before escalation
• Assign project responsibilities and set clear expectations with the Technical Lead
• Optimize and negotiate resource allocation
• Ensure the Ippon delivery playbook is followed and provide process improvement feedback
• Build and maintain client relationships across multiple levels and functions
• Understand client business strategy, budget cycles, organizational structure, and competitive pressures
• Own account revenue targets through existing engagement extensions and new opportunities
• Drive extension conversations 6–8 weeks before SOW expiration
• Co-draft SOW extensions, change orders, proposals, and new SOWs
• Build account intelligence and run need-sensing activities
• Maintain Salesforce account pipeline, stages, and weighted forecasts
• Own account health across delivery quality, relationships, financial health, and growth
• Run or shape Quarterly Business Reviews
• Escalate account risks internally with sufficient lead time
• Align delivery, sales, practice leadership, staffing, talent, and finance stakeholders
• Use Claude and account health dashboards to prepare for meetings and update account plans

Engagement Manager