Iron Bow Technologies

Program Manager

• Manage and oversee several large IT program initiatives for Federal and State, Local, and Education (SLED) governments
• Plan, direct, and coordinate all activities of designated programs
• Develop understanding of client business needs and provide thought leadership
• Explore ways to expand and grow solutions and services opportunities with existing clients
• Reduce costs and increase profitability
• Ensure program goals and objectives are accomplished within scope, schedule, resource, and quality parameters defined by the SOW and/or customer contract
• Lead high-complexity programs in service-driven, high-availability, or compliance-focused environments
• Direct Iron Bow resources and subcontractors, including scheduling, risk mitigation, deliverables management, stakeholder communications, status reporting, documentation, and SLAs
• Manage direct and indirect employees
• Establish rapport with customer representatives, identify needs, manage expectations, and improve performance
• Oversee the full program lifecycle from initiation through closeout
• Manage budgets, burn-rate analysis, cost performance, forecasts, and profit/loss
• Present quarterly and annual program reviews
• Conduct Program Management Reviews and risk assessments
• Apply Iron Bow Program Methodology processes and procedures
• Assess client business and technical objectives, determine deliverables, evaluate risk, and execute projects
• Maintain schedules of contract deliverables, meetings, and SLAs
• Identify program issues and develop appropriate solutions
• Manage contractual actions such as stop-work orders and invoicing issues
• Serve as an extension of the Iron Bow Account Team
• Lead change management efforts
• Assist with program recompetes
• Perform additional duties as assigned

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Program Manager