Jenni Kayne

Customer Support

• Communicate with customers through Gladly via phone, live chat, SMS, and email
• Handle inquiries regarding orders, exchanges, refunds, gift cards, promotion codes, and customer issues
• Maximize sales through clienteling and styling consultations
• Provide empathetic and friendly customer service
• Encourage customers to sign up for Jenni Kayne Rewards and engage on social media
• Secure company assets through loss prevention in compliance with company policies and guidelines

Seasonal Customer Experience Representative