JFCS Pittsburgh

Director

• Direct and supervise all immigrant and refugee social services, including refugee resettlement, case management, volunteer and peer support programs, and community collaborations
• Maintain relationships with funders and partner with leadership and development staff on grant proposals, reports, grant implementation, and spending oversight
• Nurture a supportive, trauma-informed team environment focused on cross-cultural dynamics and collaboration
• Provide ongoing professional development and team building for a multicultural department of approximately 18 staff
• Lead strategic responses to ongoing changes in immigration and refugee resettlement
• Represent JFCS internally and externally as an expert on refugee and immigrant community needs
• Serve as liaison to regional and national task forces, committees, advisory councils, advocacy organizations, and other organizing bodies
• Develop strategies for inclusivity in client services and address cross-cultural biases and differences
• Ensure services have appropriate policies, procedures, and training consistent with organizational goals, client needs, and grant and contract requirements
• Create emergency response plans for local and global events
• Monitor local, state, and national developments concerning refugees and immigrants
• Participate in organizational strategy, initiatives, outcomes, impact, and well-being activities
• Foster internal and external partnerships and address urgent client and service provider issues
• Advocate for systems-level change
• Prepare and ensure compliance with foundation, state, local, and federal grants and contracts
• Prepare accurate grant and contract reports and data submissions
• Build, implement, maintain, and evaluate new regional and statewide initiatives
• Hire, onboard, supervise, develop, and cross-train department staff
• Lead departmental and project-specific meetings
• Assist with challenging client situations using a strength-based, client-centered approach
• Participate in leadership meetings, conferences, and other assigned duties

Director, Refugee & Immigrant Services