JNR Adjustment Company, Inc

Claims Specialist

• Audit, track, and process a continuous pipeline of complex collection accounts
• Evaluate commercial or consumer collection files and determine appropriate dispositions, including standard recovery, settlement negotiation, or escalation for legal review
• Conduct high-volume outbound and inbound telephone calls to debtors, businesses, and insurance carriers
• Negotiate payments and resolve disputes
• Maintain precise, real-time records of collection notes, payment arrangements, and account changes in proprietary claims databases and tracking platforms
• Adhere to industry compliance standards, federal and state collection regulations, and specialized client requirements

R&D Claims Representative