Jordan Digital Marketing

Account Manager

• Own client success across directly managed accounts and accounts managed by direct reports
• Guide cross-channel strategy, campaign execution, testing, and measurement
• Manage accounts, strategy, execution, and client relationships
• Lead and develop direct reports through prioritization, workload balancing, feedback, and coaching
• Ensure campaign, test plan, and reporting quality and on-time delivery within budget
• Serve as the first escalation point for team accounts and drive issue resolution
• Keep leadership informed about account health, team performance, capacity, risks, and recommendations
• Uphold and improve department processes and shared standards
• Support sales through account audits, strategy development, and prospect presentations

Performance Marketing Account Lead