Kalibri Labs

Account Manager

• Own renewal and expansion revenue for an assigned portfolio of high-value strategic customer accounts
• Serve as strategic relationship owner and point of contact, building relationships from day-to-day users through executive-level stakeholders
• Identify and drive expansion through new properties, management contracts, broader portfolio rollout, and cross-selling Kalibri products
• Lead renewal strategy, negotiation, and contract execution
• Monitor account health, usage, and portfolio changes to identify and mitigate churn risk
• Run executive business reviews connecting Kalibri data to clients’ commercial and ownership goals
• Maintain Salesforce pipeline, next steps, and accurate forecasting
• Partner with Customer Support, Sales, Product, Data, and Enterprise teams
• Bring customer insights into product direction and go-to-market strategy
• Travel 10–20% for customer meetings, industry events, and periodic in-person team gatherings

Senior Strategic Account Manager