KEENFOLKS

Technical Project Manager

• Own end-to-end delivery of the managed-services engagement, aligned with agreed scope, monthly hours, and budget
• Track and report team utilization and burn against contracted capacity
• Identify scope creep, resourcing gaps, and delivery risks, escalating with clear options
• Coordinate internal data/analytics, IT/technology, and strategy teams
• Lead client meetings, present project updates, discuss technical topics, manage difficult conversations, and communicate with senior stakeholders
• Coordinate cross-functional technical delivery teams, assign work, unblock issues, and keep sprints and roadmaps on track
• Run Agile ceremonies, including sprint planning, standups, and retrospectives
• Maintain backlogs, status reports, and an account knowledge base
• Manage staffing or scope transitions, onboarding team members and transferring institutional knowledge
• Manage team capacity and resource allocation against project demand, priorities, timelines, and budgets
• Monitor utilization, workload, availability, capacity requirements, resource constraints, risks, and staffing needs
• Own project and capacity reporting covering delivery status, utilization, timelines, risks, dependencies, financials, and project health
• Establish and maintain IT project governance, including planning, milestones, RAID tracking, status reporting, stakeholder alignment, and action-item follow-up
• Serve as the primary day-to-day contact for client business and IT/technology stakeholders
• Partner with account leadership on renewals, scope changes, and new proposals
• Develop executive-ready status reports, dashboards, and project performance updates

IT Project Manager