Kendrick Recruitment

Reservations Agent

• Manage reservation enquiries received via telephone, email and online booking platforms
• Process bookings, amendments, cancellations and special requests accurately and efficiently
• Provide guests with detailed information regarding accommodation, lodge facilities, rates and experiences
• Maintain accurate reservation records and ensure all guest information is updated
• Liaise with the lodge team to communicate arrivals, departures, special occasions and guest preferences
• Follow up on enquiries and convert potential bookings into confirmed reservations
• Ensure all guest interactions reflect the high standards expected of a luxury safari establishment
• Assist with administrative duties and reservation reports as required

Explore Reservations Agent at Kendrick Recruitment. Review requirements and application details.