Ketch

Consultant

• Own customer implementations end to end, from discovery and solution design to deployment, as the customer's single point of contact for communication, expectations, and escalations
• Own technical conversations with customer stakeholders and educate customer teams on the platform's features and use cases
• Identify upsell opportunities as the customer's main point of contact and work alongside Sales to close them
• Bring customer feedback to Product and Engineering to shape future product and services
• Measure impact through time to value, customer satisfaction, and customer product utilization
• Work closely with colleagues across the GTM, Engineering, and Product teams

Explore Professional Services Consultant – East Coast at Ketch. Review requirements and application details.

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Professional Services Consultant – East Coast