Kicksaw

IT Support

• Set enterprise architecture strategy, principles, decision rights, and reusable reference patterns across Kicksaw's client portfolio
• Lead complex architecture decisions and design reviews, balancing business value, security, scalability, reliability, maintainability, and cost
• Define how Salesforce, Apex, Python, APIs, data, integration, cloud services, and analytics work together
• Turn recurring delivery risks into reusable standards and accelerators
• Build and drive adoption of a standardized engineering operating system covering source control, branching, peer review, automated testing, CI/CD, environments, release management, observability, rollback, and incident learning
• Establish Kicksaw's production AI and agentic engineering approach
• Create reusable AI development patterns for grounding, model access, evaluation, deployment, and monitoring
• Evaluate Salesforce, integration, data, cloud, and AI technologies based on business fit and architectural evidence
• Embed security, privacy, and compliance into architecture and delivery
• Directly manage engineers and technical leaders, including hiring, performance, coaching, career development, succession, staffing, capacity, and team health
• Build Principal and Lead-level bench strength and create capability paths, communities of practice, architecture reviews, and reusable examples
• Lead through friction and red tape while making tradeoffs, exceptions, decisions, and escalation paths explicit
• Build trusted relationships with client CIOs, CTOs, enterprise architects, security leaders, data leaders, and platform owners
• Partner with Sales and Delivery on qualification, discovery, solution shaping, estimation, technical risk, executive presentations, and commitments
• Connect technical decisions to client outcomes, delivery quality, operating cost, speed, resilience, revenue, margin, pipeline, retention, and account growth
• Develop differentiated offerings, reference architectures, accelerators, and technical points of view

Director, Enterprise Architecture – Engineering