Kingstone Insurance Company

Account Manager

• Serve as the primary day-to-day KINS contact for assigned agencies
• Build and maintain relationships with agency principals, producers, and account teams
• Support agents throughout the submission, quote, and bind process
• Provide guidance on product appetite, underwriting guidelines, documentation requirements, and KINS processes
• Coordinate communication and follow-up between agents and underwriting
• Address agency questions, outstanding items, and service issues
• Support producer onboarding, licensing, appointments, and credentialing activities
• Review submissions for completeness and coordinate outstanding underwriting information
• Monitor submissions, quotes, underwriting requirements, and bind requests through completion
• Coordinate with underwriting on eligibility, risk information, documentation, and underwriting decisions
• Facilitate authorized quote and bind activities and maintain transaction documentation
• Maintain agency, producer, licensing, and transaction records
• Assist with agency commission, statement, and account inquiries
• Support compliance, audit, and internal control requirements
• Identify operational issues and improve processes and agent experience
• Develop agency relationships to increase engagement, submissions, and profitable new business
• Identify opportunities to expand production within existing agency partners
• Conduct agency outreach regarding pipeline, appetite, opportunities, and performance
• Manage onboarding of new agents, including appointment processing, product training, and systems training
• Use production, quoting, and conversion activity to prioritize agency engagement
• Gather market intelligence and share insights with leadership and underwriting

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Account Manager – Property & Casualty