KMS Lighthouse

Support Engineer

• Serve as a primary technical support contact for enterprise customers, with a focus on the Australian and APAC customers
• Receive, triage, investigate, and resolve support tickets
• Perform in-depth troubleshooting of application, system, and infrastructure-related issues
• Work closely with Development and DevOps teams on incident resolution and root cause analysis
• Participate in onboarding, upgrades, and business continuity events
• Conduct live troubleshooting sessions with customers
• Maintain documentation of issues and resolutions

Explore Support Engineer at KMS Lighthouse. Review requirements and application details.

Open roles

Support Engineer