Koenig & Bauer

General

• Configure and set up computer systems, including PCs, printers, PC/server applications, phones, and cell phones
• Image laptops and desktops
• Collaborate with HR to ensure smooth onboarding for new hires
• Install and update operating systems, software applications, and security patches
• Diagnose and resolve wired and wireless network connectivity issues
• Investigate hardware and software malfunctions and implement solutions
• Provide technical support to employees with network-related problems
• Act as liaison between the IT Germany team and US team for troubleshooting, updates, and system changes
• Work with outside vendors and German IT staff on handoff protocols and escalated action topics
• Perform routine maintenance on printers, phones, and network equipment
• Monitor equipment performance and replace or upgrade components as needed
• Maintain inventory of network hardware and software licenses
• Run monthly reports for the software and finance teams
• Run exception reports to find SAP errors and keep data systems clean
• Support process improvement implementation, system testing, failure review, and approval/signatory guidelines
• Digitize documents and support systems implementation projects, including Google filing system, Salesforce, and SAP data review
• Promote new ideas and stay current with technology and industry trends
• Follow company policies, safety procedures, and standard operating procedures
• Collaborate with Koenig & Bauer IT divisions
• Perform other assigned duties

Network Coordinator