KOMMWIS

Customer Support

• Provide customers with specialist second-level support for IT applications in the areas of resident registration/citizen services and elections
• Handle support requests via the ticketing system and by telephone
• Support the first-level support team
• Perform quality assurance, testing, acceptance, and approval of software releases
• Document solutions and create user tutorials
• Maintain the information platform
• Contribute to project work

Explore Second-Level Support Specialist, m/f/d at KOMMWIS. Review requirements and application details.

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Second-Level Support Specialist, m/f/d