KPMG

Customer Support

• Serve as the first point of contact for Technology-related issues and requests
• Manage incidents, problems, and access management tickets through level 1–2 support
• Solve issues and communicate with Business, other Technology units, and third-party suppliers
• Forward issues to internal or external developers when necessary
• Take ownership of tickets and follow their lifecycle through resolution
• Coordinate resolution steps with different global groups
• Create, update, and maintain the knowledge base
• Investigate issues using acquired knowledge or by analyzing logs, SQL Server databases, or code based on business-process understanding

Application Support Specialist

Assistant

• Надавати секретарську підтримку фахівцям відділу аудиту
• Організація внутрішніх та зовнішніх зустрічей
• Допомога у створенні договорів
• Підтримка документообігу
• Підтримка у проходженні ризик-менеджменту та відповідних процедур щодо клієнтів
• Підготовка презентаційних матеріалів
• Обробка інших внутрішніх запитів

Department Assistant, Audit

Risk

• Manage and conduct internal audit engagements, utilizing both outsourcing and cosourcing options
• Perform external quality assessments to ensure internal audit functions align with best practices and international standards
• Analyze and enhance risk management strategies and internal control systems
• Advise on and design robust corporate governance structures to promote ethical conduct, transparency, and accountability
• Provide guidance on compliance matters, ensuring adherence to local and international regulations and standards
• Review and assess the adequacy of clients' policies and practices to prevent corruption and bribery risks
• Prepare client deliverables, proposals, contracts, and other project-related documentation, and support marketing initiatives
• Supervise and mentor junior team members

Application Support Specialist

Department Assistant, Audit

Manager, Risk Consulting