Krux Analytics Inc.

Product Designer

• Define and evolve UX strategy for IMDEX software products
• Lead and facilitate user research and usability testing
• Develop and maintain personas, journey maps, mental models and UX maturity frameworks
• Act as UX lead in product planning and roadmap decisions
• Present research findings, UX strategy and recommendations to product, engineering and senior stakeholders
• Translate UX strategy and research findings into product requirements and priorities with Product Managers and Business Analysts
• Guide UI Designers on translating UX strategy and research into interface design
• Champion alignment with the IMDEX Design System and Shared UI
• Collaborate with CX Designers and stakeholders on end-to-end customer journeys and experiences
• Drive the voice of the customer through product strategy and decision-making
• Mentor UX/UI Designers and researchers and help mature the UX practice
• Contribute to UX team processes
• Comply with health, safety, environmental, risk and compliance policies; report hazards and incidents; participate in safety meetings

Senior UX Designer