Lakeside Book Company

Product Manager

• Own the strategy, vision, and roadmap for Lakeside’s COMN platform, supporting processes from customer order entry through production, inventory, shipping, and delivery
• Partner with Manufacturing, Customer Service, Production Control, Materials, Finance, Sales, Distribution, and Technology to translate business needs into product priorities and solutions
• Manage and prioritize the product backlog, balancing strategic initiatives, operational improvements, integrations, technical needs, defects, and support requirements
• Drive process improvement and standardization across locations while improving platform performance, reliability, adoption, and user experience
• Lead and develop the Business Analyst supporting COMN while coordinating internal teams and external vendors to ensure successful delivery
• Serve as a key escalation point for COMN issues, driving cross-functional resolution and measuring the business impact of product investments

IT Platform Product Manager

Learning and Development

• Design and develop instructor-led, virtual, eLearning, and blended learning programs based on business and employee development needs
• Help build and launch Lakeside’s front-line leadership development program, including curriculum, tools, facilitator resources, and follow-up learning
• Own the functional administration of the Dayforce Performance module, including review cycles, workflows, reporting, troubleshooting, testing, and training
• Manage learning content within Absorb, including courses, assignments, learning paths, reporting, and content maintenance
• Partner with HR and business leaders to identify skill gaps and create practical learning and performance solutions
• Support career development, career pathing, succession planning, engagement survey activities, and other talent development initiatives
• Facilitate training and create practical tools, job aids, and resources that help employees and leaders apply learning on the job

IT Platform Product Manager

Learning and Development Specialist