Langham Hall

IT Support

• Oversee global governance, delivery, and optimisation of the organisation’s IT platforms and services
• Own and govern the global Azure environment, ensuring performance, scalability, security, resilience, and cost optimisation
• Lead Azure Virtual Desktop globally, including architecture, operational standards, scaling, performance, and user experience
• Define and enforce standards across Microsoft 365, Azure services, and core cloud platforms
• Own IT services across all global offices and ensure a consistent digital workplace experience
• Own global endpoint management via Microsoft Intune and Autopilot
• Own Entra ID operations, including identity lifecycle, access control, governance, and access reviews
• Own global joiner, mover, and leaver processes
• Govern security controls across core IT platforms and support major security incidents
• Own global disaster recovery and resilience strategy for cloud and IT services
• Define global connectivity standards and oversee secure network design and providers
• Own IT governance frameworks, policies, and standards globally
• Manage strategic vendor relationships
• Lead a federated global IT operating model across central and regional teams
• Provide technical direction and governance to regional IT teams across multiple jurisdictions
• Lead global IT initiatives from strategy through operational adoption
• Translate business requirements into global IT strategy and roadmap
• Drive standardisation, automation, optimisation, and simplification of IT services

Group IT Manager