Language Inspired

Artificial Intelligence

• Own the language quality lifecycle across human and AI-assisted workflows
• Evaluate linguistic quality using MQM, ISO 5060, ISO 17100, ISO 18587, and client-specific scorecards
• Run recurring AI quality evaluation cycles, calibrate evaluators, validate findings, and track improvement
• Design, maintain, and improve validation and evaluation workflows across multiple TMS platforms and MT/AI engines
• Define quality tiers and estimate effort based on content type, sensitivity, and business impact
• Assess the health of translation memories, termbases, and style guides, and coordinate maintenance with linguists and technical teams
• Handle client and internal feedback cases and make objective, consistent, well-documented quality decisions
• Track quality KPIs, identify trends and root causes, and propose data-driven improvements and AI-enabled workflows
• Prepare structured quality analyses and feedback reports for linguists, internal teams, and clients
• Act as the go-to quality contact for key clients
• Contribute to style guides, termbases, onboarding materials, and quality guidelines
• Work with Client Solutions & Support, linguist teams, the Global Head of Language Talent, and cross-functional teams to align quality expectations and improvement actions
• Improve, test, and document language quality practices across human and AI-assisted workflows

Language Quality, AI Specialist