Laundryheap

Associate

• Own the full client relationship in London for Laundryheap Linen, from sign-up through onboarding, growth, and retention
• Follow up on inbound sign-ups, understand client needs, and convert interest into active clients
• Set clear expectations during onboarding and guide clients to their first successful delivery
• Manage a book of clients, particularly mid-sized accounts, as the trusted commercial point of contact
• Proactively identify issues, improve margins, and find opportunities to grow client relationships
• Coordinate with Live Operations and other internal teams to resolve delivery, fleet, or warehouse issues
• Work alongside the Division Manager and progressively take full ownership of key client relationships
• Focus on commercial activities rather than day-to-day customer service issues, which are handled by the Live Operations Team

Explore Commercial Associate at Laundryheap. Review requirements and application details.