Lava Island

General

• Respond to inbound party inquiries quickly and follow up by phone and text
• Guide parents to the best party for their child, group size, and date
• Handle questions and objections warmly, ask for the booking, and collect deposits
• Enter party details accurately into company systems, including packages, headcount, add-ons, and payment
• Prepare park party hosts with accurate expectations before each party
• Keep details consistent across platforms and channels
• Provide parents with a concierge-level experience from first call to party day
• Communicate proactively and on time so families know what to expect
• Track outreach and outcomes and improve booking rates
• Practice scripts, receive feedback, and apply it
• Raise unresolved issues to the Booking Lead early

Party Coordinator

• Perform hands-on labor including drywall, patching, paint, tile and flooring, light framing, trim, fixtures, and general finish work
• Demolish existing spaces to prepare them for construction
• Prepare areas for electrical, plumbing, HVAC, tile, and flooring subcontractors
• Prepare walls for muralists
• Coordinate on site with the APS team during playground and trampoline attraction installation
• Monitor work quality and report deviations or shortcuts to the Superintendent
• Cover the site when the Superintendent is off-site for extended periods, with support from the Superintendent, Project Manager, and Director of Construction
• Protect completed work, maintain site cleanliness, and complete punch list items
• Model safe practices and hold trades accountable to them
• Work alongside the Superintendent from an empty leased space through a finished park ready to open

Commercial Construction Foreman

• Perform hands-on drywall, patching, painting, tile and flooring, light framing, trim, fixtures, and general finish work
• Demolish existing spaces to prepare for construction
• Prepare areas for electrical, plumbing, HVAC, tile, and flooring subcontractors
• Prepare walls for muralists
• Coordinate on site with the APS team during playground and trampoline attraction installation
• Monitor work quality and promptly report deviations or shortcuts to the Superintendent
• Cover the site when the Superintendent is off-site for extended periods, with support from the Superintendent, Project Manager, and Director of Construction
• Protect completed work and maintain a clean site
• Complete punch list items
• Model and enforce safe practices among trades
• Work from mobilization through park handoff on project-based builds lasting roughly four to six months

• Perform hands-on MCS construction work including drywall, patching, paint, tile and flooring, light framing, trim, fixtures, and general finish work
• Demolish existing spaces to prepare them for construction
• Prepare areas for electrical, plumbing, HVAC, tile, and flooring subcontractors
• Prepare walls for muralists
• Coordinate on site with the APS team during playground and trampoline attraction installation
• Monitor work closely and report deviations from specifications or shortcuts to the Superintendent
• Cover the site when the Superintendent is off-site for extended periods
• Coordinate with the Superintendent, Project Manager, and Director of Construction by phone
• Protect completed work, keep the site clean, and address punch list items
• Model safe practices and hold trades accountable to them

• Perform hands-on MCS construction work including drywall, patching, paint, tile and flooring, light framing, trim, fixtures, and general finish work
• Demolish existing spaces to prepare for construction
• Prepare areas for electrical, plumbing, HVAC, tile, and flooring subcontractors
• Prepare walls for muralists
• Coordinate on site with the APS team installing playground and trampoline attractions
• Monitor site work and report specification issues or shortcuts to the Superintendent
• Cover the site when the Superintendent is off-site for extended periods, with support from the Superintendent, Project Manager, and Director of Construction
• Protect completed work and keep the site clean
• Resolve punch list items
• Model safe practices and hold trades accountable to them