LayerZero Power Systems

Customer Support

• Perform startup, commissioning, service, and preventive maintenance on static transfer switches, power distribution equipment, and remote power panels
• Provide customer support on site and via email and phone
• Maintain timely and detailed service records in the LayerZero system
• Provide emergency response for critical incidents
• Participate in LayerZero 24/7 incident response through regularly scheduled time slots
• Attend training at LayerZero headquarters in Aurora, Ohio
• Perform field service work at customer sites throughout the US and Canada
• Travel as required
• Collaborate with engineers, marketers, and other professionals

Field Customer Service Technician