Lender

Product Manager

• Define and maintain product roadmaps, backlogs, and priorities aligned with strategic objectives
• Gather stakeholder requirements and translate them into user stories with acceptance criteria
• Lead Agile ceremonies, including sprint planning, reviews, and retrospectives
• Serve as the voice of the customer
• Create wireframes, mockups, and clickable prototypes
• Conduct usability testing and improve workflows inside Encompass and standalone tools
• Contribute to technical design discussions for Encompass integrations and plugins
• Review API specifications, write or read basic queries, and evaluate technical feasibility and tradeoffs
• Monitor product performance and user feedback for iterative improvements
• Partner with QA and development teams on timely, high-quality releases
• Communicate product updates and milestones to stakeholders
• Identify AI and automation opportunities and define success metrics and acceptance criteria
• Work with Security and Compliance on lender compliance, data privacy, and ISO/IEC 42001 AI governance requirements
• Maintain documentation, backlogs, and work items in Azure DevOps
• Complete other duties as assigned