LettrLabs

Account Executive

• Own the entire sales process from prospecting and outreach to closing, identifying high-value opportunities and driving them through the pipeline
• Develop and execute outbound strategies to secure new business, focusing on enterprise clients within LettrLabs’ target sectors
• Build and maintain a healthy pipeline using HubSpot for CRM management and Salesloft and Apollo for prospecting and outreach
• Drive substantial revenue growth, achieving and exceeding monthly and quarterly sales targets
• Articulate LettrLabs’ value proposition through tailored demos and presentations aligned with client needs
• Collaborate with product and marketing teams to provide field feedback and refine the offering and sales messaging

Explore Enterprise Account Executive at LettrLabs. Review requirements and application details.

Enterprise Account Executive

Customer Success Manager

• Own the full post-sale customer journey, including onboarding, activation, renewals, and growth
• Drive customer activation and usage by monitoring utilization, identifying dormant or at-risk accounts, and re-engaging them
• Manage automations, audience/list setup, tracking, and suppression to drive direct-mail sending
• Diagnose and resolve technical, workflow, and buy-in blockers
• Execute onboarding against integration setup, automated campaign setup, and first direct-mail send milestones
• Build and improve repeatable onboarding playbooks and mutually agreed launch timelines
• Help customers expand send volume, use cases, list growth, and campaign cadence
• Partner with Sales on upsell and cross-sell opportunities
• Track book-of-business performance against contracted value and address underperformance
• Maintain usage-based health scoring and account-specific success plans
• Escalate systemic blockers to product, operations, and data teams
• Coordinate with product, design, operations, and data teams
• Use Claude and other AI tools to surface usage trends, draft customer communications, and generate reports

Explore Customer Success Manager at LettrLabs. Review requirements and application details.

Open roles

Enterprise Account Executive

Customer Success Manager