Liberty Tax

• Serve as a key resource for complex tax-related inquiries, providing expert tax advice and guidance to internal teams and external clients
• Research and analyze complex tax matters, including transactions, legislative changes, and regulatory updates
• Research tax content for accuracy and relevance in educational materials
• Prepare and review entity and individual tax returns as needed
• Monitor emerging tax education trends, regulations, and industry developments
• Update tax education materials accurately, comprehensively, and by established deadlines
• Collaborate with the tax education team to identify improvements and develop new tax training materials
• Guide and support junior team members and foster their professional development
• Adhere to policies in the Internal Process Manual
• De-escalate interactions and work patiently with internal and external stakeholders
• Participate in department projects, trainings, and team meetings

Explore Senior Tax Support Advisor at Liberty Tax. Review requirements and application details.

Senior Tax Support Advisor

• Deliver tax support services for individual and business tax returns through inbound and outbound calls and the Liberty Tax ticketing system
• Research tax laws, regulations, and rulings to provide accurate information and guidance
• Prepare and review tax returns as needed
• Adhere to policies documented in the Internal Process Manual
• Document customer issues, relevant information, and resolutions
• Communicate high-impact issues to supervisors
• Participate in department projects and team meetings

Explore Tax Support Advisor at Liberty Tax. Review requirements and application details.