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Liberty TaxCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in tax support services, including tax return preparation and adherence to tax laws and regulations. Strong organizational, communication, and interpersonal skills are essential for effective collaboration and customer interaction.
Highest-signal resume keywords
Tax PreparationTax Law ResearchOrganizational SkillsEffective CommunicationTeam Collaboration
About the role
Key responsibilities & impact- Deliver tax support services for individual and business tax returns through inbound and outbound calls and the Liberty Tax ticketing system
- Research tax laws, regulations, and rulings to provide accurate information and guidance
- Prepare and review tax returns as needed
- Adhere to policies documented in the Internal Process Manual
- Document customer issues, relevant information, and resolutions
- Communicate high-impact issues to supervisors
- Participate in department projects and team meetings
Requirements
What you’ll need- 1+ years of experience in taxation and/or accounting or tax preparation
- Excellent organizational and time management skills
- Ability to prioritize and meet deadlines in a fast-paced environment
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to work nights and weekends as scheduled
- Ability to de-escalate and work patiently in all interactions
- Ability to work primarily at a desk for extended periods
- Ability to use a communication device, such as a headset, for up to eight hours during the workday
- Cameras required for team meetings
Benefits
Comp & perks- Technical tax training during employment
- Opportunity to become a permanent position
- Ability to move to Advanced or Senior Tax Advisor positions
- Team bonding and interaction with colleagues
- Reasonable accommodations for individuals with disabilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax PreparationTax Law ResearchTax Return Review
Soft Skills
Organizational SkillsTime ManagementInterpersonal SkillsDe-escalation Skills
Tools & Technologies
Liberty Tax Ticketing System
Industry Keywords
TaxationAccountingInternal Process Manual