Lighthouse

Project Manager

• Manage case or client annual budgets
• Consult clients on eDiscovery best practices
• Identify preferred project paths to reduce costs, increase delivery speed, and use Lighthouse technologies
• Plan, monitor, and manage internal and external project communications of pod members
• Provide workflow consultation
• Drive development of standards
• Participate in daily eDiscovery support activities
• Respond to client requests and consult on scope, execution, and delivery of compliant solutions
• Train and develop team members on workflows and eDiscovery best practices
• Create work orders for data processing, review, and production tasks
• Communicate scope and deadline expectations to internal and external stakeholders

Senior Project Manager, Client Services

• Assist with management of eDiscovery cases by driving work through operational departments
• Create work orders for data intake, culling, processing, hosting, and production tasks
• Complete quality checks for accuracy and completeness before releasing work product to clients
• Maintain understanding of eDiscovery, market competitors, and industry tools
• Learn Lighthouse workflows, critical paths, and workflow-management tools
• Communicate scope and deadline expectations to internal and external stakeholders
• Manage the pod’s work request queue
• Participate in process improvement initiatives
• Perform other related duties as assigned

Project Manager, Client Services – Fri-Mon Weekend Shift

Consultant

• Execute Review Intelligence client projects
• Scope and implement projects leveraging predictive AI, GenAI, and/or structured analytics
• Ensure client requirements remain current throughout the engagement and realign development approaches as needed
• Track data meticulously and design and implement statistical validation and metrics reporting
• Coordinate with support and technical teams across the organization
• Document lessons learned for internal discussion and process and technology improvements
• Track and escalate project risks as necessary
• Provide end-of-project metrics for ROI analyses and quarterly business reviews
• Develop or mature playbooks for core workflows of established offerings
• Implement and update Review Intelligence training curriculum for new team members and secondees
• Provide requirements analysis and user-validation input to product development teams
• Collaborate with marketing, client success, and sales on client-facing overviews of Review Intelligence solutions
• Work in a virtual office environment, with approximately 5% travel

Solution Consultant

• Assist with management of eDiscovery cases
• Drive work through operational departments to meet litigation project requests
• Create work orders for data intake, culling, processing, hosting, and production tasks
• Complete quality checks for accuracy and completeness before releasing work product to clients
• Maintain understanding of eDiscovery, market competitors, and industry tools
• Understand Lighthouse workflows, critical paths, and workflow-management tools
• Communicate scope and deadline expectations to internal and external stakeholders
• Manage the pod’s work request queue
• Participate in process improvement initiatives
• Perform other related duties as assigned

Project Manager, Client Services

• Lead teams using complex methodologies, protocols, and tools to classify electronically stored information
• Support classifications including privilege, confidentiality, responsiveness, issues, and class- or document-types
• Deliver linguistic-modeling-based solutions directly to clients and optimize Lighthouse-internal workflows
• Master DART/Lighthouse Search syntax and functionality
• Lead keyword/search term consultation, generation, and optimization projects
• Lead confidentiality classification, topical filtering, potential privilege classification, and custom-built classification projects
• Scope projects and design technical and process solutions, including non-standard solutions
• Incorporate evolving technologies and AI into workflows
• Manage client communications, resources, execution strategy, internal project communications, and risk identification
• Mentor less experienced team members
• Contribute to Linguistic Modeling & Search service management and service evolution
• Promote teamwork, support, and professionalism across project teams, Review Intelligence, and departments

• Conduct analysis and apply technology to reduce data volumes pre-review
• Contribute to workflow and SOP strategy and documentation
• Conduct search consultation services with high accuracy and timeliness
• Develop mastery of dtSearch syntax and relevant review platform features and functionality
• Mentor less experienced team members
• Develop expertise in standard search consultation services and QC protocols
• Create client-facing analyses, reports, and other deliverables
• Develop a holistic understanding of client contexts, needs, and motivations
• Contribute to process and tool innovation, service standardization, best-practice definition, service documentation, and formal training
• Serve as an internal point of contact for project management teams
• Proactively address questions from project management teams or clients
• Collaborate with project management teams on client communications, consultations, and escalations

Senior Project Manager, Client Services

Project Manager, Client Services – Fri-Mon Weekend Shift

Solution Consultant

Project Manager, Client Services

Solution Consultant

Search Consultant