Lilli

Technician

• Manage incoming referrals and call customers to arrange installations, repairs and collections
• Visit customers’ homes to install Lilli equipment safely and neatly, including minor drilling or adjustments where needed
• Connect, configure and test sensors and related equipment
• Set up the Lilli app on iOS or Android devices for customers and family members
• Troubleshoot basic connectivity and setup issues
• Replace or collect equipment when needed
• Carry out assessments as part of the referral and installation process
• Record accurate referral and installation notes in HubSpot CRM
• Report incidents promptly in line with company guidance
• Plan the working day and keep stock and equipment organised
• Share useful customer feedback with the wider team

Explore Smart Home Care Technician – Home Technology Installation at Lilli. Review requirements and application details.