Limitless Agency

Customer Success Manager

• Manage lead-generation Google Search campaigns end to end, including campaign builds, high-intent keyword research, responsive search ads, geographic targeting, budgets, bidding, negative keywords, testing, and optimization
• Implement, test, and troubleshoot conversion tracking using Google Tag Manager, Google Tag Assistant, and Google Ads
• Verify that leads are accurately captured and attributed in the CRM, including GoHighLevel where used
• Conduct account audits and monitor CTR, CPC, search impression share, conversion rate, CPL, budget pacing, and lead quality
• Document findings, adjustments, and next steps, and proactively resolve performance issues
• Own approximately 20–25 client relationships and hold proactive check-ins approximately every two weeks
• Explain results and translate marketing data into practical business recommendations
• Track client health, identify dissatisfaction and churn risks, lead recovery conversations, and support client retention
• Coordinate with website, SEO, Meta Ads, CRM, and other delivery specialists to resolve client issues
• Advise clients on growth opportunities and relevant agency services when appropriate
• Maintain timely client communication, clear account notes, accurate CRM records, and organized project follow-up
• Improve reporting, handoffs, client communication practices, and repeatable processes
• Achieve independent ownership of campaign delivery and client communication by day 90

Explore Client Success Manager – Google Ads Specialist at Limitless Agency. Review requirements and application details.

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Client Success Manager – Google Ads Specialist