Logo Brands

Product Manager

• Prioritize and maintain the product backlog across two dev teams
• Own the roadmap and sprint delivery process, including agile ceremonies, PRDs, epics, user stories, acceptance criteria, and dependencies
• Gather qualitative and quantitative product data, including web analytics, usage stats, and customer trends, to inform prioritization
• Translate CRO, merchandising, and funnel insights into actionable technical requirements for Engineering
• Collaborate with internal and external stakeholders to define product strategy, personas, use cases, and features
• Partner with developers, designers, program managers, and testers through discovery, build, and release
• Manage releases by coordinating timelines with Go-To-Market, writing release notes, and delivering internal/external training
• Evaluate AI opportunities across the commerce and payments experience and bring well-scoped proposals into the roadmap
• Use AI tools to accelerate specification drafting, research synthesis, support and analytics data synthesis, and backlog grooming while retaining ownership of judgment calls
• Influence discovery and monetization strategy within the Logos apps

Commerce Product Manager

Account Manager

• Own and execute quarterly net revenue retention targets across assigned enterprise accounts
• Build strategic account plans, lead regular business reviews (QBRs), monitor account health metrics, and proactively mitigate churn risks
• Drive upsell and cross-sell opportunities across software, content, and services
• Lead the full expansion sales cycle from opportunity identification and proposal creation to contract negotiation, procurement, and closing
• Maintain a disciplined pipeline exceeding quota by at least 2x
• Ensure rigorous CRM hygiene in Salesforce, optimize sales velocity, and identify immediate pull-forward opportunities
• Maintain advanced understanding of the Logos platform and academic product use cases
• Perform real-time product demonstrations highlighting new features, driving expansion, and addressing client pain points
• Partner with Logos Learning to drive product adoption, track customer engagement, and recommend training
• Conduct account research and prepare tailored briefs, agendas, and executive sponsor involvement for strategic meetings
• Act as the voice of the customer to Product, Engineering, Marketing, and Finance
• Deliver weekly and quarterly forecasts, make pipeline commitments, and engage executive stakeholders

Commerce Product Manager

Senior Account Manager