Low Carbon Contracts Company

People Operations

• Manage documentation, ongoing audit and review of all People processes to enable efficiency and business continuity
• Enable scalability and efficiency of People processes and identify automation opportunities
• Manage and optimise People Team tools, especially the PeopleFirst HRIS and PinPoint ATS
• Troubleshoot system issues and translate operational needs into system requirements and process flows
• Partner with Data Protection to ensure GDPR-compliant system setup
• Lead or support selection and implementation of new People Team tools, including requirements definition, compliance review, workflow setup, data migration, testing, transition and change management
• Serve as key contact for the ATS, updating workflows, automations, templates and exploring new features
• Review People processes through a risk and compliance lens and represent the team in internal and external audits
• Ensure adherence to legal and statutory requirements for collecting and processing data
• Own and produce People Team data and analysis, including Talent and Learning metrics
• Build and evolve the People Dashboard with the LCCC Performance Team
• Establish data-integrity measures and reduce manual error
• Analyse People helpdesk queries, processes and communications
• Produce internal reporting including the Monthly Information Pack, Annual Report data, helpdesk and employee relations trends, and cyclical activity support
• Produce external reporting including pay gap reporting, ONS surveys and Home Office reporting
• Support People budgets, spend tracking, forecasting and supplier/contract management
• Work with Procurement on supplier reviews, approvals and tender processes
• Report to the People Operations Manager

People Systems, Processes and MI Specialist