Lower

Account Manager

• Serve as the day to day Lower Connect point of contact for real estate team leads, agents, and loan originators across 8 to 12 partnerships
• Help plan and run kickoff events alongside senior team members
• Build a partnership plan for each account covering goals, success metrics, and communication cadence
• Coordinate onboarding and introductory meetings for new partnerships
• Monitor online lead performance, including live transfer answer rates, speed to lead, and follow up
• Flag roster gaps and recommend market-specific changes
• Identify underperformance and partner with team leadership on fixes
• Coach agents on response speed, follow up, and warm introductions to loan officers
• Build trust-based relationships across partnerships
• Run regular check-ins with loan officers and agents to review pipeline, lead flow, conversion, and customer experience
• Track and report mortgage attach rate, transaction volume, conversion, and customer experience using scorecards and reports
• Coach loan originators on engaging Movoto online buyer leads and using tools, scripts, Playbooks, and marketing assets
• Support partner training sessions and lead sessions on core tools and workflows
• Use Looker data to identify missed opportunities
• Resolve everyday friction between loan officers and agents and escalate issues when needed
• Capture high-performing tactics and workflow wins
• Contribute to best-practice documentation, case studies, Playbooks, newsletter content, and scorecards
• Bring partner feedback and recurring themes to Lower Connect leadership

Explore Manager, Partnership Performance at Lower. Review requirements and application details.

Open roles

Manager, Partnership Performance