Lumos

Manager

• Lead contractor orientation and training across Lumos' growing fiber footprint.
• Provide technical guidance on state 811 requirements, excavation safety, utility locating, damage prevention, and underground construction practices.
• Conduct planned and unannounced field audits, assessments, and observations of contractor compliance.
• Coach contractors using a progressive approach while maintaining accountability.
• Analyze damages, audits, quality findings, incidents, complaints, and operational feedback to identify risks and create improvement plans.
• Serve as the subject-matter expert for contractor damage prevention, excavation practices, underground utility protection, and 811 requirements.
• Support Construction, Engineering, Safety, Quality, Operations, leadership, and other groups.
• Participate in significant damage, near-miss, and incident reviews and translate lessons learned into training, procedures, audit criteria, and preventive actions.
• Build relationships with contractors, locators, telecommunications providers, utilities, municipalities, DOT, engineering firms, 811 centers, Damage Prevention Councils, Utility Coordinating Committees, Common Ground Alliance organizations, safety organizations, and other stakeholders.
• Represent Lumos at appropriate meetings and events.
• Develop field-reference materials and specialized training.
• Analyze contractor performance metrics and trends and recommend program, standard, process, and training improvements.
• Maintain records and develop reporting for damages, contractor performance, and other relevant measures.
• Support the Construction Relations Director team and perform additional duties as requested.

Manager – Construction Relations

Product Manager

• Own the agentic core of Access Reviews, including agents that configure, scope, launch, and run reviews via API and MCP
• Develop reviews triggered by events rather than calendars
• Build autonomous decisioning with clear reasoning and trusted human review where judgment is required
• Expand reviews from applications to identities, policies, non-human identities, and AI agents
• Own product strategy, quarterly plan, roadmap, trade-offs, and outcomes
• Ensure shipped products produce defensible, audit-ready evidence
• Work directly with customers, prospects, and field teams and translate learning into product decisions
• Report to the Head of Product and collaborate with engineering, design, and customer-facing teams

Product Manager, Access Reviews

Vice President

• Provide strategic leadership for Lumos' OSP Engineering & Construction organization, ensuring successful execution of monthly and annual fiber build objectives
• Lead and support a team of regional OSP Vice Presidents by fostering accountability, collaboration, and servant leadership while empowering teams to operate successfully
• Oversee engineering and construction performance, ensuring projects are delivered safely, on schedule, within budget, and in alignment with company objectives
• Manage capital expenditures by monitoring project performance, forecasting needs, and ensuring responsible budget stewardship
• Drive the successful launch of new fiber markets by partnering with Legal and cross-functional stakeholders to establish agreements, construction readiness, and deployment plans
• Establish and strengthen partnerships with local municipalities, engaging directly with community and market leaders to support successful fiber deployment and address key market needs
• Build and maintain strong relationships with construction partners, contractors, and vendors to support continued growth and scalability
• Champion a culture of safety, compliance, and operational excellence across all engineering and construction activities
• Monitor performance using internal reporting tools and construction dashboards to ensure schedule accuracy, quality, and overall program health
• Partner with executive leadership to support strategic planning, operational improvements, and long-term network expansion initiatives

Senior Vice President – OSP Engineering, Construction

Solutions Engineer

• Design and implement core Integrations Platform components, including APIs, event-driven systems, and connector orchestration layers.
• Build and extend integration frameworks for reusable authentication, job retries, error handling, observability, and developer onboarding.
• Deliver high-performance, secure, maintainable integrations with Okta, Workday, Azure AD, ServiceNow, and other external systems.
• Build SDKs, CLI tools, and documentation to improve internal and external developer experience.
• Drive technical decisions through architecture reviews, mentoring, and pairing with engineers.
• Champion resilience, observability, and scalability across the integrations stack.
• Collaborate with platform, product, and infrastructure teams to scale platform capabilities.
• Build infrastructure connecting apps, identities, and data for enterprise customers.

Software Engineer – Integrations

Full-stack Engineer

• Design and implement core components of the identity sync pipeline, including ingestion, transform, validation, and install stages.
• Build and extend the sync observability framework for monitoring, alerting, failure detection, and operational tooling.
• Work across teams to close monitoring and reliability gaps and catch sync failures and stalled jobs before they reach customers.
• Build safety nets, circuit breakers, and self-healing reconciliation for trustworthy identity data at scale.
• Drive technical decisions through architecture reviews, mentoring, and pairing with engineers on complex sync and correctness problems.
• Champion resilience, observability, and scalability throughout the identity sync stack.

Software Engineer, Identity Platform

Data Engineer

• Design and implement core components of Lumos's identity data platform, including APIs, service layers, and interfaces
• Build and extend the data interface framework for reusable contract design, versioning, and observability patterns
• Migrate product surfaces from direct integration or database reads to well-defined, product-grade APIs
• Build data infrastructure primitives, Access Graph APIs, the Unified Entitlements Data API, and similar shared capabilities
• Enable engineering, product, and AI teams to access high-quality identity data
• Drive technical decisions through architecture reviews, mentoring, and pairing with engineers
• Champion resilience, observability, and scalability across the identity data platform

Software Engineer, Data Engineering

Operations

• Install, test, provision, maintain, and troubleshoot services and equipment in homes and businesses
• Set up fiber facilities, including Multi-Ports, and remove company-owned ONTs as needed
• Provision, test, maintain, and troubleshoot GPON/PON, routers, switches, DSL equipment, and related equipment
• Install cross-connects at cross-connect and LCC cabinets for fiber circuits
• Work onsite with customers and collaborate with the Service Operations Center (SOC)
• Install and troubleshoot Voice, Data, and Video services on fiber networks
• Update trouble tickets, process orders, complete timesheets, provision systems and equipment, and update internet service
• Provision and configure Wi-Fi, including SSID settings, guest network access, and wireless firewall options
• Troubleshoot and resolve wireless connectivity issues
• Install and troubleshoot customer on-premise equipment, including residential gateways, routers, switches, security systems, and station wiring
• Install and troubleshoot Voice and Broadband circuits
• Complete departmental and cross-functional projects
• Complete training on Zhone, SmartRG, AirTies, cabling and testing, Light Level Meter operation, and other relevant topics